WENZHOU YIHENG MACHINERY CO.,LTD

AFTER SALES SERVICE

WENZHOU YIHENG MACHINERY CO.,LTD

The company's main products are: Steel door Embossing machine, Steel roof roll forming machine, Glazed tile roll forming machine, Stud & track roll forming machine,Highway guardrail roll forming machine,Purlin roll forming machine,Roller shutter door roll forming machine, Sandwich panel roll forming machine,Light steel villa roll forming machine,Rotary punching machine, Cable tray roll forming machine,and other cold roll forming machine.

  • Q1:

    What is your terms of packing?

    Generally, we pack our goods in carton box or wooden case as per to customers' requirement..

  • Q2:

    What is your terms of payment?

    If your quantity is very small, such as several pieces, we need 100%T/T in advance, If your quantity is very large,we can accept 30%T/T as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

  • Q3:

    What is your terms of delivery?

    EXW, FOB

  • Q4:

    How about your delivery time?

    Generally, we need 3-7days for the goods we have stock. If your quantity is really very large, we need to talk about the lead time, but we can make sure we will try our best to supply goods as soon as possible.

  • Q5:

    Can you produce according to the samples?

    Yes, we can produce by your samples or technical drawings. We can build the molds.

  • Q6:

    What is your sample policy?

    We can supply the sample if we have ready parts in stock, but the customers have to pay the courier cost. If your order quantity is more than 100 pieces, then the sample pipe will be free, you need only provide us your TNT/DHL account.

  • Q7:

    Do you check all your goods before delivery?

    Yes, we will 100% check before delivery.

  • Q8:

    How do you make good and long-term business relationship?

    1. We keep good quality and competitive price to satisfy our customers' benefit ;

    2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.